Understand the issue.
Tickets keep the customer, product and investigation together.
Enterprise or Help Desk add-on.
Explore Tickets
The business operations platform
Your business.
Your business.
Working together.
Bring projects, customers, collaboration, time and billing into one connected workspace. ViviScape Work gives your team the context to plan the work, deliver it together and turn logged time into billable value.
Free forever plan
Upgrade only when it pays for itself
AI included on every plan
- Projects
- Customers
- Collaboration
- Time
- Billing
ViviScape Work
One connected workspace.
Customers
Contacts & context
Know who the work is for.Projects
Tasks & milestones
Make the next step clear.The team stays connected.
Spaces · notes · artifacts
Time
Hours against the work
Keep effort visible.Billing
Invoices from logged time
Connect delivery to value.Built for teams managing customers, projects and delivery
IT services & MSPs
Keep customer records, tickets, project tasks and tracked time connected through delivery.
See the MSP playbookConsulting firms
Plan client engagements, share project context and see where your team’s time is going.
See the consulting playbookCreative agencies
Coordinate client projects, discussions and deliverables, with effort tied to the work.
See the agency playbookField service
Bring customer details, assigned tasks and time capture to the people doing the work.
See the field playbook
Before & After
The customer, the project and the team.
The customer, the project and the team.
Connected from the start.
Keep customer context with the tasks, conversations and deliverables it belongs to. Track the time behind the work and use it for reporting and billing.
When work is spread across tools
- Customer details live apart from the project and its conversations
- Sales closes the deal; delivery starts without the context
- Billing rebuilds the month by hand from four different tools
- Utilization is a guess, and it arrives a month late
- Decisions and deliverables disappear into message threads
- Every new tool adds a login, not an answer
With a connected workspace
- Customer records connect to projects, tasks and notes
- Owners, milestones and status make the work easier to follow
- Spaces keep team conversations close to the work
- Artifacts keep deliverables and their versions available for review
- Time entries connect effort to projects and customers
- Reporting and billing use the work your team has recorded
MORE OF YOUR BUSINESS, IN ONE PLACE
See all products & apps Find your next connection.
Work through the problem
This is how you solve problems using Work.
Start with the customer issue and its context. Investigate with available knowledge, review a solution and record what the team learned. Work connects the question to the work that follows.
Think with context.
AI Studio gives the investigation a saved conversation and a useful draft to review.
Premium & Enterprise.
Explore AI StudioUse what you've learned.
Second Brain brings relevant indexed knowledge into the next problem.
Enterprise.
Explore Second Brain
The Intelligence Layer
AI with the context of your work.
AI Studio on Premium and Enterprise supports saved conversations with automatic or selected notes, tasks, time and commits as available context. Review useful output and save it to Notes or an SOP draft. AI credit allowances do not by themselves grant access to every AI module.
Start here: log billable time by just talking.
The hours nobody logs are the hours nobody bills. So your team stops filling in timesheets: press record, say what you worked on, and AI turns it into structured, billing-ready time entries against the right client, project, and activity type.
- No forms, and no Friday-afternoon reconstruction from memory
- AI drafts client communications, status notes, and follow-ups
- Tickets and projects get triaged, summarized, and flagged for risk
- AI Studio lets you build these steps into your own processes
“Two hours on the Acme cloud migration this morning, then a 30-minute status call with Riverside.”
Acme · Cloud migration · billable
2:00
Riverside · Status call · billable
0:30
Spoken in 9 seconds. Billing-ready, no timesheet touched.
Revenue Recovery Calculator
How much did your team earn last month that you never billed?
Use your own numbers. Even one uncaptured billable hour per person per week compounds into serious money across a service team.
$10,800
walks out the door every month — missed billable time plus the hours your team burns reconciling it.
- That is $129,600 a year, before you hire anyone.
- Recovering a fraction of it covers the platform many times over.
- Starter is free — you can test the number on your own data this week.
What Changes
Six things that get better in the first month
01 — delivery
Nothing falls through
Tasks, projects, tickets, and spaces carry customer context, owner, status, and time. Commitments stop living in someone’s inbox, and delivery work becomes measurable instead of assumed.
02 — clients
One timeline per client
Sales activity, projects, tickets, notes, and invoices on a single record. The built-in SalesFront CRM adds pipeline, lead scoring, and weighted forecasting — so nobody opens four tabs to answer “where do we stand with them?”
03 — capture
Time connects to billing
Log time against the task, project and customer it belongs to. Use the recorded hours and activity types to support reporting and invoicing, with the delivery context still attached.
04 — margin
You see margin before it’s gone
Where time is going, who is overloaded, who is under-booked, what is billable versus not, and which projects are quietly turning unprofitable — this week, not at quarter close.
05 — cash
Invoices stop being a project
Billing runs off work that is already recorded and approved, then flows to QuickBooks without double entry. Bill sooner, argue less, and get paid on work you used to write off.
06 — scale
Grow headcount without growing chaos
Structured permissions, governed processes, notifications, and admin controls. Add ten people without adding ten new ways of doing things.
The Flow
From customer context to completed work.
Plan the project, collaborate on delivery, record the effort and connect it to billing.
1
Win it
The relationship is tracked from first contact — activity, communications, notes, and scope attached to one client record your whole team can see.
2
Plan it
Organize the project into tasks and milestones. Assign owners and keep the customer context and notes alongside the delivery plan.
3
Deliver together
Discuss the work in Spaces, update tasks and share deliverables as artifacts. Record time as the work progresses so effort remains visible.
4
Bill it
Build invoices from logged work, with the customer and project context available. Billable-hour recovery is one benefit of keeping operations connected.
Integrations
Your accountant keeps QuickBooks. Your team stops double-entering.
ViviScape Work is the system of record for client work — and it feeds the tools that already run around it, so data flows instead of getting re-keyed. Third-party integrations are included on Premium.
Live
QuickBooks Online
Billable time becomes a QuickBooks invoice without anyone retyping it. Bill days sooner and stop losing hours in the handoff to accounting.
Explore QuickBooks
Live
Fireflies.ai
Connect your own Fireflies account to bring transcripts into Notes. Review suggested actions and explicitly accept a Todo to create a personal dashboard to-do. Notes is included on Pro and higher; Fireflies integration access is separate.
Explore Fireflies
Live
Slack
Run the work from chat — ask /work for your queue, start timers, log time, and move tasks. Every entry is recorded as the person who asked, so the billing record stays defensible.
Coming soon
More on the roadmap
Calendar and Zapier are next. Until then, the REST API, the ViviScape MCP server and Flow webhooks already let you wire ViviScape Work into anything you run today.
See all integrations
Any Surface, One System
Your workspace, wherever work happens.
Desk, van, phone, terminal, or connected AI agent — work with the same ViviScape Work records through the tools and access available on your plan.
Web
The whole business in any browser, nothing to install. Where most of your team will live all day.
- work.viviscape.io
- Real-time collab
- SSO & SAML on Premium
Desktop
Native Windows app for the people who live in it — faster capture, fewer clicks, fewer forgotten hours.
- Windows today
- Offline-aware editing
- Global hotkeys
Mobile
iOS and Android for the field. Log the job before you leave the site, not from memory that evening.
- Voice-to-time
- Push approvals
- Camera capture
ViviScape Work Core
One record
One audit trail
One audit trail
- 1 identity
- 1 permission model
- 1 source of truth
CLI
Scriptable operations from any shell — bulk updates and scheduled jobs your ops lead would otherwise do by hand.
-
vscommand - JSON in & out
- Pro and above
AI · MCP
Point Claude, Cursor, or any MCP client straight at your business data — with scoped tokens and a per-tool audit trail.
- Native MCP transport
- Scoped agent tokens
- Premium
API
REST and GraphQL with webhooks on every state change. Build the surface your business needs on the same primitives.
- REST + GraphQL
- Webhooks & SDKs
- 99.99% SLA on Premium
ViviScape, two ways to helpA platform for operations.
A platform for operations.
An agency for custom engineering.
Choose a Work subscription for your team’s workspace. When you need custom software, AI automation or integrations built, explore ViviScape’s agency services.
ViviScape Work
Projects, customers, collaboration, time and billing in a connected business operations platform.
- Use the platform’s existing capabilities
- Choose a subscription that fits your team
- Keep work and deliverables in one workspace
ViviScape
Custom software development, AI automation and integrations for the systems your business needs built.
- Custom engineering for your requirements
- Agency projects scoped separately
- Distinct from a Work platform subscription
Questions
What is ViviScape Work?
ViviScape Work is the business operations platform for projects, customers, collaboration, time and billing. It keeps the people, records and deliverables behind the work connected in one workspace.
What is ViviScape Work?
ViviScape Work is a business operations platform that connects projects, customers, collaboration, time and billing in one workspace. Teams can plan tasks, work together in Spaces, keep deliverables as artifacts, track effort and use logged work for reporting and invoicing.
How is ViviScape Work different from ViviScape's agency services?
ViviScape Work is the business operations platform, available through platform subscription plans. ViviScape is also an agency providing custom software development, AI automation and integrations. Agency projects are scoped separately from Work subscriptions; visit viviscape.com for agency services and work.viviscape.com for the Work platform.
Who is ViviScape Work for?
ViviScape Work is built for service businesses that bill by the hour or by project — consultancies, IT and MSP shops, marketing and creative agencies, accounting practices, law firms and field-service companies — typically between 2 and 200 people.
How is ViviScape Work different from a time tracking app?
A time tracker records hours. ViviScape Work records the hour against a customer, a project and a task, then carries it through to utilization reporting and an invoice without re-entry. Time tracking is one of twelve modules rather than the whole product.
Does ViviScape Work replace QuickBooks?
No, and it is not meant to. ViviScape Work pushes finished invoices and customer records into QuickBooks Online so your accountant keeps working in the ledger they already use. ViviScape Work owns the work-to-invoice path; QuickBooks stays the book of record.
How long does it take to get started with ViviScape Work?
About 15 minutes to track your first billable hour, following the Quick Start guide. Expect roughly an hour for one person to shape the workspace, then about a week of the team logging time before utilization reports become meaningful.
Does ViviScape Work train AI models on my data?
No. AI Studio is grounded in your own workspace — available notes, tasks, time and commits on Premium and Enterprise; context depends on configured sources, and your data is not used to train models.
Is there a mobile app for ViviScape Work?
Yes. ViviScape Work has native iOS and Android apps, both live, plus a Windows desktop app with a persistent timer. Time logged on any of them lands in the same workspace as the web app.
Get Started
Bring your next project into one workspace.
Start free with your customers, tasks and team. Explore how connected operations support delivery, collaboration and billing.
Give $20, get $20 — refer a colleague and you both earn account credit when they upgrade.
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